Deleting orphan icons

[Al]

[AT&T, Blackjack II, WM 6.1]

After using phone "built-in" utility to remove a program, the related
orphaned icon remains on the screen of available programs.

QUESTION: How is icon removed?

Thanks

Al

[Laura Rooke]

Go To START > PROGRAMS > FILE EXPLORER

Use File Explorer to navigate to My Device\Windows\Start Menu\Programs and delete the icon from there. - click and hold and then you'll see the DELETE command.

[Al]

Thank you for response. Sorry didn't try till now. Out of town. Suggestion didn't work This concerns a program I loaded then decided to remove, but the icon remains behind.

Any other suggestion of where to find icon I want to delete?
"Laura Rooke" <***@comcast.net> wrote in message news:0DE529EB-357D-4957-82D2-***@microsoft.com...
Go To START > PROGRAMS > FILE EXPLORER

Use File Explorer to navigate to My Device\Windows\Start Menu\Programs and delete the icon from there. - click and hold and then you'll see the DELETE command.


--
Laura Rooke
Microsoft MVP Mobile Devices

[Todd Allcock]

Where is the icon? In the programs menu, or on the Start Menu itself?
If the former, Laura's instructions should work. If on the Start Menu,
you need to go to Start / Settings / Menus and uncheck the program, which
will put it's icon in the programs menu, then just follow Laura's
instructions.


If you're seeing this icon somewhere else, please let us know where.

Post by Al
Thank you for response. Sorry didn't try till now. Out of town.
Suggestion didn't work This concerns a program I loaded then
decided to remove, but the icon remains behind.
Any other suggestion of where to find icon I want to delete?
Go To START > PROGRAMS > FILE EXPLORER
Use File Explorer to navigate to My Device\Windows\Start

Menu\Programs and delete the icon from there. - click and hold and then
you'll see the DELETE command.

Post by Al
--
Laura Rooke
Microsoft MVP Mobile Devices

[Al]

Thanks again for sticking with me on this.

Just went over previous instructions very carefully, this time, and report
that haste makes waste. That is, chubby fingers pushing small keys in a
hurry first time around led nowhere.

Thanks to Todd and Laura for their help. Issue now resolved.

Post by Todd Allcock
Where is the icon? In the programs menu, or on the Start Menu itself?
If the former, Laura's instructions should work. If on the Start Menu,
you need to go to Start / Settings / Menus and uncheck the program, which
will put it's icon in the programs menu, then just follow Laura's
instructions.
If you're seeing this icon somewhere else, please let us know where.

Post by Al
Thank you for response. Sorry didn't try till now. Out of town.
Suggestion didn't work This concerns a program I loaded then
decided to remove, but the icon remains behind.
Any other suggestion of where to find icon I want to delete?
Go To START > PROGRAMS > FILE EXPLORER
Use File Explorer to navigate to My Device\Windows\Start

Menu\Programs and delete the icon from there. - click and hold and then
you'll see the DELETE command.

Post by Al
--
Laura Rooke
Microsoft MVP Mobile Devices